Cairo → GCCPlay the games
AchievementSignal Bender

Marwa Gharib, Director of AI Product Experience and Platform Design

Move through the signal
Director of AI Product Experience & Platform Design

Turning complex systems into intuitive human experiences.

Cairo, Egypt
13+ years · UX → AI
Follow the signal
Fintech · Government
Clinical AI · Hajj
13+years in UX and AI product design
80+organizations served
12industries across MENA and Europe
1M+users reached by the Karaz platform
35M+Fawry users on a product I shaped
The journey

From noise
to clarity.

2007Engineering
2007 – 2012

Engineering the foundation

Benha University · Faculty of Engineering at Shoubra

My BSc in Computer Engineering. I learned how systems behave long before I designed how people experience them.

BSc · Computer Engineering
2012

Joining MENA's first UX agency

Webkeyz · UX Designer

I joined the region's first UX, research and innovation agency and grew from Designer to Senior to UX Strategist, working on nearly every agency project for eleven years.

Designer → Senior → Strategist
2016

Learning to see in data

UC San Diego · IBM · Nielsen Norman Group

I studied Information Design at UC San Diego, Enterprise Design Thinking with IBM, and NN/g certification in complex applications for specialized domains and UX management.

Information design
2018

Leading the practice

Webkeyz · Team Lead → Head of UX and Research

I took on the UX and research team, mentored designers and set agency-wide standards. I led research for Egypt's MCIT and for Qumu, helping return Qumu to Gartner's Leaders Quadrant.

Leading teams since 2018
2012 – 2023

Design at national scale

Microsoft · PepsiCo · Fawry · Allianz · Vodafone · Etisalat

80+ organizations in 12 industries. Fawry's user base doubled to 35M+. 7M Riyadh residents served for the Royal Commission. My research turned into products people use every day.

80+ organizations · 12 industries
2023

Director of AI Product Experience

Karaz · Saudi digital health platform

I set the AI product vision and experience architecture across Karaz Health, Care and Lifestyle, for patients, caregivers, clinicians and administrators. One design system across seven products.

7 products · 1M+ users
2025

Clinical AI, at the scale of Hajj

Guinness World Record · MedTech Healthcare Asia Award

I direct SAQR, the Hajj wearable and command center, taking monitoring from the clinic to one of the largest gatherings on earth. Imperial College London as a research partner.

Alert to paramedic < 3 min
2025

Designing a new category

Smart Haven · Head of Design, Innovation

I took an AI household operations platform from concept to investor-ready, and designed Do the Magic, an assistant running 30+ household workflows with live translation.

30+ AI workflows
2026 →

The signal is clear

Interaction Design Foundation · AI specialization

Human-centered AI, conversation design and AI for design systems. I'm still prototyping, still in the sprint, still asking what the person on the other side of the screen needs.

What's next →
Noise0 / 9 milestones · tap the dotsClarity
Approach

AI that people
can trust.

People adopt what they understand. Every AI surface I design shows its reasoning, keeps a human in control, and asks before it acts.

01

Clinical AI people trust

Glucose prediction, risk ranking and next best action, with reasoning clinicians can check before they act.

380+high-risk patients improved glucose control
02

One system, many products

One design language across patient, caregiver and clinician apps, so every surface feels like the same product.

3→1weeks for design handoff, across 7 products
03

Hands-on design leader

I lead the team while prototyping and critiquing alongside it, in sprints with engineering.

4 hrsper tested prototype, not 3 days
On every AI feature
Visible reasoningHuman overrideConsent by default
0 / 3 switched on · tap each one
Selected AI platforms · Karaz, 2023 →

One ecosystem.
Nine ways in.

From one patient's glucose reading to a whole population's risk, every product connects to the same core. Select any platform to see what it does.

Health · Care · Life
HealthCareIntelligenceLifestylePlatform
0 / 9 platforms powered · tap each one
Signature project

SAQR.

Hajj wearable and command center for crowd safety.

Live heat stress and vital signs for pilgrims at one of the world's largest gatherings, built with MOI Medical Services and the National Hajj Health Programs. Population-scale monitoring, geographic heatmaps, cluster detection and predictive alerting, in a single command view.

< 3 minfrom wristband alert to paramedic at the patient
Live monitoringIllustrative simulation
Your turnTap the pulsing pilgrim to dispatch a paramedic. How fast are you?
01Detect
02Alert
03Locate
04Dispatch
05Resolve
Impact at scale

Products that
reach millions.

Products I designed and led across fintech, government, insurance and more, measured where it counts: by the people who use them.

Reach, drawn to scaleSwipe to compare →0 / 7 exploredEach circle's area is proportional to its users. Hover to compare.
35M+

Fawry

users, user base doubled
7M

Royal Commission

Riyadh residents served
500K+

PepsiCo KSA

loyalty users in 3 months
1M+

Viveka Health

active users
125K+

Allianz Egypt

new active users
50K+

Madinet Masr

Touba app downloads
90%

Swift Egypt

efficiency gain
7,700+

Qumu

interview minutes
Range across industries

Trusted across
12 industries.

Banks, telcos, ministries, insurers and hospitals across MENA and Europe. Every regulated domain adds a constraint, and every constraint sharpens the craft.

33 clients · 12 industries0 / 12 industries visited
AI-augmented design practice

Faster to truth,
not just faster.

AI sits inside my daily design work: validating full state systems and edge cases before a single engineering hour is spent.

Tested, high-fidelity prototype

3 days → 4 hours

Design to engineering handoff

3 weeks → 1 week
Mini-game · Prototype sprint
72:00
hours to a tested prototype
Tap as fast as you can. 12 taps in 4 seconds turns 72 hours into 4.4.0 s
01

Rapid prototyping

Claude, Claude Design and Figma Make to reach interactive prototypes in hours, with every state and edge case covered.

02

Research and synthesis

Competitive benchmarking and research synthesis compressed from days into decision-ready comparisons.

03

Design critique

Stress-testing decisions against business, engineering, clinical and UX perspectives before the live review.

04

Design systems

AI for token architecture, component specs and consistency audits across a multi-product ecosystem.

End-to-end

From first research
to shipped product.

And the team behind it.

01

Research

7,700+ interview minutes

02

Strategy

Vision for 7 Karaz products

03

Product design

Apps and portals for 50+ clients

04

AI products

Clinical AI, Hajj wearable

05

Delivery

Agile sprints, QA, launch readiness

06

Leadership

Leading teams since 2018

AI Product

  • AI product strategy
  • Human-AI interaction
  • AI explainability

Digital Health

  • Remote patient monitoring
  • Clinical decision support
  • CGM and wearables

Platform and Systems

  • Ecosystem strategy
  • Design systems
  • Information architecture

Leadership

  • Scaling design teams
  • Design operations
  • Product vision

Governance and Trust

  • Responsible AI
  • Privacy by design
  • Health data governance

Delivery

  • Agile and Scrum
  • Design QA
  • Operational readiness
ToolkitFigmaFigJamFigma MakeClaudeClaude DesignChatGPTMiroProduct analytics
Education and credentials

An engineer
who designs.

Degree · 2012

BSc Computer Engineering

Benha University, Faculty of Engineering at Shoubra

UX certification

Nielsen Norman Group

Complex Applications for Specialized Domains · Interaction Design · UX Management

AI specialization · 2026

Interaction Design Foundation

Human-Centered AI · Conversation Design · AI for Design Systems · Product Design with AI

Professional courses

UC San Diego · IBM

Information Design · Enterprise Design Thinking Practitioner

Google Women in Technology AmbassadorIEEE MemberArabic · English
Contact

Let's build
what's next.

AI product experience, platform design and design leadership.

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